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We go out of our way to make sure you have the best experience possible, from the moment you come through our doors to the moment you leave. Reviewing our policies ensures you understand our operating procedures so that there are no surprises along the way.  If you have any questions, just get in touch with us and we’ll be happy to help.

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At Tangles Salon Studio LLC, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know. If you inform us less than 24 hours before your scheduled time, we have to charge an administration fee and cannot guarantee we’ll be able to slot you in. Want to find out more? Get in touch.



We understand that due to your busy schedule, you may find yourself running late. If you think you are going to be late, please call and let us know. If you are more than 15 minutes late, your appointment may be reopened or given away to another client. If we keep the appointment for you, we may not be able to complete the full service you booked.

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